Documentation/Studio
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  • Getting started
    • Key concepts
    • Sign in
    • Create and switch organisations
  • Registers
    • Create and change a register
    • Upload and download entries
    • Add, edit and deactivate entries
    • Groups
    • Challenge codes
    • Connect and test an external register
    • Register activity
  • Membership definition
    • Add and order register assignments
    • Filters and outcomes
    • Preview before saving
    • Save and version history
  • Member code query
  • Members directory
    • Find a member
    • Look up the checks of a member code
    • Deactivate a membership
  • Communities
    • Create, rename and delete a community
    • Filter by register, status, groups and claims
  • Frontends
    • Create a frontend
    • Frontend keys
    • Sign-in settings
    • Sign-in branding
  • Login with appsolut
    • Sign-up and onboarding
    • Sign-in and sign-out
    • Support requests
  • Frontend users
    • Find a frontend user
    • Membership and activations
    • Block a frontend user
    • Export a frontend user's data
    • Disconnect a frontend
  • Membership check
    • Check modes
    • Results and the check log
    • Rate limits
    • Grace rule
  • Organisation settings
    • Organisation profile
    • Studio users and roles
    • Billing
    • Roadmap and feature requests

Find a frontend user

Search the frontend users by email or name and filter them by state, membership and frontend.

Studio roles: "Owner", "Administrator" and "Frontend user manager".

  1. Open "Frontend users" in the sidebar.
  2. In "Search by email or name", type part of the email address or of the person's own name, for example "fuchs".
  3. Narrow the list with the filters if needed:
    • "State": "Active", "Blocked", or "Active and blocked";
    • "Membership": "No membership", "Any membership", or one membership status, such as "Valid" or "Deactivated";
    • "Frontend": the frontend the person signed in to, or "All frontends".
  4. Choose the person's name to open their page.

"Clear filters" shows everyone again. The list starts with the newest accounts; choose the heading "Name", "Email", "Created" or "Last sign-in" to sort by it.

What the list shows

ColumnWhat it means
"Name" and "Email"The person's own name and email address, as they signed up. A blocked frontend user has the "Blocked" badge.
"Membership"The status of their organisation membership, or "None".
"Frontends used"The frontends they signed in to, or "None".
"Created"When the account was created.
"Last sign-in"The last sign-in that reached a frontend, single sign-on included, or "Never".
"Actions""Block" or "Unblock".

The names here are the ones the person typed at sign-up. The members directory shows the names the register gave, which can differ.

Someone whose sign-up is still waiting for the verification code is not a frontend user yet and does not appear. To answer "why can't I sign up as a member?", look the member code up under "Check lookup" in the members directory instead.